Legal Policies & Information
Transparent policies that protect both our clients and our business
⚠️ Important: Please Read Before Booking
All bookings with SCUDO RECOVERY & TRANSPORT are final and non-refundable. By proceeding with payment, you acknowledge that you have read, understood, and agreed to all our policies. We strongly encourage you to review these policies and contact us with any questions before booking.
Terms of Service
Our comprehensive Terms of Service outline the rules, responsibilities, and expectations for using our vehicle recovery and transport services. This includes service descriptions, booking procedures, client obligations, and legal agreements.
Refund & Dispute Policy
Our strict no-refund policy is clearly explained, including the rationale, rescheduling options, and dispute resolution procedures. This policy is designed to comply with Stripe requirements and protect our business operations.
Privacy Policy
Learn how we collect, use, protect, and share your personal information. Our privacy practices comply with CCPA, GDPR, and other data protection regulations. We are committed to protecting your privacy and maintaining data security.
Quick Policy Summary
No Refunds
- All sales are final
- No refunds under any circumstances
- One free reschedule with 24+ hours notice
- Late reschedule = forfeited booking
Booking Requirements
- Must be 18+ years old
- Accurate vehicle information required
- Valid payment method needed
- Must agree to all policies
Service Commitment
- Professional recovery operations
- GPS tracking on all services
- Full documentation provided
- 24/7 emergency availability
Your Privacy
- Secure data encryption
- Stripe payment processing
- No selling of personal data
- CCPA & GDPR compliant
Consultation Fee
- $200 standard fee
- Local pickup & drop-off assessment
- Payment required at booking
- Non-refundable
Rescheduling
- One free reschedule allowed
- 24 hours notice required
- Email info@scudorecovery.com
- Subject to availability
Client Responsibilities
- Provide accurate information
- Be available at scheduled time
- Ensure legal authority for recovery
- Maintain communication
Dispute Resolution
- Contact us first for resolution
- Full documentation provided to Stripe
- Binding arbitration for unresolved disputes
- Georgia law applies
Data Security
- SSL/TLS encryption
- Secure server storage
- Limited employee access
- Regular security audits
Your Rights
- Access your data
- Request corrections
- Opt-out of marketing
- Request data deletion
Compliance
- Georgia state licensed
- Federal regulations compliant
- Stripe payment standards
- Industry best practices
Contact Us
- Phone: (404) 779-0867
- Email: info@scudorecovery.com
- Available for questions
- Response within 24-48 hours
Questions About Our Policies?
We want every client to make an informed decision before booking. If you have any questions about our Terms of Service, Refund Policy, or Privacy Policy, please don’t hesitate to contact us. Our team is here to help clarify any concerns you may have.